Oh, Paw-lease
Last updated: 26/03/2026
1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.ohpawlease.com.
We are committed to protecting your privacy and handling your data in a transparent and secure way.
2. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
- Name
- Billing and delivery address
- Email address
- Phone number
Order Information
- Products purchased
- Order history
- Payment details (processed securely via third-party providers — we do not store full payment details)
Technical & Usage Information
- IP address
- Browser type and device
- Pages visited and time spent on site
3. How We Collect Your Information
We collect information when you:
- Place an order
- Sign up to our email list
- Contact us directly
- Browse our website (via cookies and similar technologies)
4. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Communicate with you about your order
- Provide customer support
- Improve our website and services
- Send marketing emails (only if you have opted in)
- Show you relevant advertisements
5. Sharing Your Information
We only share your information with trusted third parties where necessary, including:
- Shopify (our website platform)
- Payment providers (e.g. Klarna, Clearpay, PayPal)
- Delivery providers
- Advertising platforms (such as Meta and Google)
These providers only use your data to perform their services.
6. Cookies & Advertising
We use cookies and similar technologies to understand how you interact with our website and to improve your experience.
This may include showing you relevant ads on other platforms based on your browsing behaviour.
You can manage your cookie preferences at any time through your browser settings or our cookie banner.
7. How Long We Keep Your Data
We retain your personal information only for as long as necessary to:
- Fulfil your order
- Comply with legal and tax obligations
- Resolve disputes
8. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict certain processing
- Withdraw consent for marketing at any time
To exercise any of these rights, please contact us using the details below.
9. Data Security
We take appropriate measures to protect your personal information and ensure it is kept secure.
However, no method of transmission over the internet is completely secure.
10. Contact Us
If you have any questions about this Privacy Policy or your data, you can contact us at:
📧 Laura.ashby@ohpawlease.com
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Advertising and Cookies
We use cookies and similar technologies to understand how you interact with our website and to improve your experience. This may include showing you relevant ads on other platforms based on your browsing behaviour.
We may share limited information with trusted partners, such as advertising platforms, to help us deliver these personalised experiences.
You can manage your cookie preferences at any time through our cookie banner or your browser settings.